VTC Cantabria

Why hire a VTC in Cantabria? We explain the reasons

Hiring a VTC service in Cantabria is becoming increasingly common. Users prefer this alternative for getting around the region, rather than relying on traditional modes of transport. Want to know why? Here are the reasons.

How does hiring a VTC in Cantabria work?

The use of taxis, public transport, and other mobility options used to be common in cities with heavy traffic and parking difficulties. However, in recent years, a more attractive option has emerged due to its advantages: hiring a VTC service in Cantabria. It is a driver-based transport service that is provided in exchange for a specific fee, which varies according to the user’s needs.

Currently, in Spain, the availability of this service is quite wide. Basically, you can request a vehicle, either traditionally or from the comfort of your mobile phone using an app.

The driver will then pick you up from your location and take you to your destination. The cost will depend on the time you hire the service and the number of kilometres travelled.

If you hire a VTC service in Cantabria, you should know that this option has certain differences compared to traditional taxi services. Although they may seem similar in practice as they both provide the same type of service, there are clear distinctions.

In this section, we want to share some of these differences, as part of what you need to know when hiring a VTC service in Cantabria.

How to hire the service

One of the major differences between the two options is how you hire the service. Generally, a taxi has a fixed fare that is paid when the user reaches their destination.

In contrast, you can hire a VTC service in Cantabria through the comfort of your mobile phone, using an app. One advantage of this option is that you can calculate the fare and pay the amount in advance.

You can hail a taxi on the street, but not a VTC

You can request a taxi service at any taxi stand in the city, on the street, or at an avenue; this is the traditional and well-known way. On the other hand, if you hire a VTC service in Cantabria, the vehicle will come to pick you up at your location, as agreed upon via the app.

Licences for taxis and VTCs

So far, taxis are limited to two licences per person. In the case of VTCs, there are no limits, although it is expected that by 2022, there will be a regulation of one VTC licence for every 30 taxis.

VTC licences will be allowed to operate only in interurban areas, as opposed to offering services within a single city.

Autonomous Communities and local councils will be the authorities responsible for granting licences.

Taxi fares vs VTC fares

Generally, VTCs offer lower fares compared to taxis. However, taxis have more stable prices.

Remember that when you hire a VTC service in Cantabria, the price is set according to demand, which means the cost can vary for the same journey, depending on the day and time.

It is important to note that you can view the fare for a journey before confirming the service, so you can decide if it suits you to hire it.

Recommendations for hiring a VTC service in Cantabria

Your stay, whether for vacation or business, will be more comfortable and secure if you travel in a driver-driven vehicle in Cantabria.

It is a trendy service with many advantages, which more and more tourists and locals are opting for. The high demand for this service has led to the appearance of many alternatives, so the offer is equally broad.

Therefore, before hiring a VTC service in Cantabria or any other autonomous community, we want to give you some recommendations. The goal is to help you avoid potential complaints due to ignorance or poor practice of the service.

We advise you to carefully read the terms of use of the service before finalising the contract. It is especially recommended that you pay attention to the following:

• Ensure that the service complies with personal data protection laws.
• Pay attention to the costs of the service.
• Be aware if there are penalties for cancellation.

It is important to know that in this case, advertising is binding. Review carefully and keep a copy of the advertisement provided by the service provider, in case they fail to meet what was promised.

You can make a complaint in case of misleading advertising.

The car must have a complaints form available.

It is advisable to request a receipt for the VTC service contract. This should include information about the service provided, such as the price, journey, taxes, and other details.

Always ask for your receipt, as you can use it as evidence in case of complaints. If you booked the service through a mobile app, you can easily get an electronic invoice.

As you would with any online purchase, check that the payment is made correctly and securely.

Make sure the service provider’s website has the online trust seal. This means the company follows a code of good practices.

If you’re not satisfied with the VTC service, you have the right to file a complaint, requesting a complaints form from the driver.

You can also make complaints directly at any Consumer Information Office, the General Directorate of Trade and Consumption, or via digital platforms.

In summary, hiring a VTC service in Cantabria is a recommended and reliable alternative. However, it is worth understanding the important aspects to avoid complaints due to lack of knowledge about how the service works or the differences with other forms of transport.